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Customer Service Support Representative

Company: VirtualVocations
Location: Jamaica
Posted on: June 28, 2024

Job Description:

A company is looking for a Customer Service Support Representative - Client Billing.



Key Responsibilities:

Update and provide necessary information to resolve denied claims following approved SOP's
Continuous evaluation of current policies and SOP's and give recommendations for process improvements
Handle sensitive information in a confidential manner and document all activity made to a claim


Required Qualifications:

High School Diploma or equivalent
Previous medical and/or call center experience a plus
Internet download speed of at least 50 megabytes per second
No satellite internet
Ability to connect equipment to router/modem with Ethernet cord

Keywords: VirtualVocations, Hempstead , Customer Service Support Representative, Sales , Jamaica, New York

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