Customer Service Support Representative
Company: VirtualVocations
Location: Jamaica
Posted on: September 21, 2023
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Job Description:
A company is looking for a Customer Service Support
Representative.
Key Responsibilities:
Respond primarily to inbound calls and, when needed, initiate
outbound calls to resolve customer service inquiries
Input standard consumer's requests into Company systems
Analyze biller and aggregator trends in cases to proactively
identify trends to be addressed
Required Qualifications:
An education level of at least a high school diploma or GED and
equivalent years of work experience
1-2 years of experience in payment processing or call center
environment (preferred, not required)
Ability to prioritize work and multi-task without error
Basic familiarity with computers and computer software
Ability to navigate multiple data entry systems and other relevant
applications
Keywords: VirtualVocations, Hempstead , Customer Service Support Representative, Sales , Jamaica, New York
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here to apply!
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