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Ocean Import Agent

Company: FreightTAS
Location: Jamaica
Posted on: April 2, 2024

Job Description:

Ocean Import Agent

Must have experience working at a freight forwarding company.

Ocean Import Agent

Office M-F 8:00 am 5:00 pm

Excellent Company Benefits

The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry

Our client is a Global Freight Forwarder looking for an Ocean Import Agent to join the organization

About the Position

Duties and responsibilities include the following (other duties may be assigned):

  • Preparation of ocean waybills in a timely manner to meet gateway and airline cutoffs.
  • Ensuring the timely quotation of all client RFQs
  • Proper Handling of priority shipments
  • Preparation of all Necessary Export Documents including AES filing
  • Coordination with warehouse and gateways around the country
  • Coordination and pre-advises to destination offices / agents.
  • Communication with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
  • Assists the day-to-day operations of the export department to ensure that customer requirements are met and that all clients receive thorough timely communication.
  • Ensure timely billing of files
  • Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.
  • Other duties as assigned by management.
  • Set up reporting to monitor key accounts' activity/shipments on a daily basis
  • Oversee special projects as needed
  • Could you coordinate communication between all parties to make sure customer requirements are met?

    This is an operation position, as such, it requires exceptional interpersonal, analytical, problem-solving, and communication (verbal and written) skills.

    Additional skills include:
    • Previous experience working in air export for a freight forwarder is a must-have to take on this position
    • Knowledge of Cargowise, certification a plus
    • IATA certification
    • Hazmat training
    • Strong organizational skills
    • Exceptional interpersonal skills, able to communicate and comprehend to obtain positive results
    • Computer skills
    • Word, Office, Excel, Powerpoint
    • Prior experience with Cargowise is a plus.
    • Phenomenal customer service skills and an aggressive, self-starting, positive 'can do' attitude.

      Education & Experience
      • Associate's degree preferred and or related experience.
      • Related air export/international experience.
      • The employee is provided with the following benefits package.

        This includes:
        • Individual Health Insurance Coverage (Medical, Vision, and Dental)
        • Vacation, Personal and Floating Days
        • Bi-Annual performance review with opportunities for a salary adjustment and/or bonus (contingent upon company financials and on-the-job performances)
        • 401K Plan

Keywords: FreightTAS, Hempstead , Ocean Import Agent, Professions , Jamaica, New York

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