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Customer Experience Systems IT Business Systems Analyst

Company: VirtualVocations
Location: Jamaica
Posted on: September 15, 2023

Job Description:

A company is looking for an IT Business Systems Analyst, Customer Experience Systems.
Key Responsibilities:

Lead strategic projects and govern customer facing applications
Explore, evaluate, and adopt new Zendesk technologies
Collaborate with stakeholders to improve business processes and efficiency

Required Qualifications:

3-5 years of Zendesk Administrative and Business Systems Analysis experience
In-depth understanding of SaaS systems
Experience with Agile, SDLC, and change management
Ability to learn new technologies and communicate effectively
Experience with project management and documentation software

Keywords: VirtualVocations, Hempstead , Customer Experience Systems IT Business Systems Analyst, Professions , Jamaica, New York

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