Associate Patient Care Coordinator
Company: UnitedHealth Group
Location: Jericho
Posted on: November 15, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. -Come make an impact on the
communities we serve as we help advance health equity on a global
scale. Here, you will find talented peers, comprehensive benefits,
a culture guided by diversity and inclusion, career growth
opportunities and -your life's best work.SM -The Associate Patient
Care Coordinator is a vital member of the ProHEALTH clinical
office, responsible for ensuring excellent experiences to our
patients. This position greets patients and guests, checks patients
in, answers phones, and performs a variety of other administrative
tasks to support the office needs.Location: 555 N Broadway,
Jericho, NY 11753Primary Responsibilities:
- Welcomes patients and visitors with a smile and friendly
tone
- Checks patients in and out of the clinic
- Verifies patient identity and insurance. Takes copayments in
accordance with patients' insurance plans
- Schedules patient appointments and maintains the schedule as
adjustments are required
- Answers phones promptly and professionally. Transfers calls or
takes messages appropriately
- Displays complete understanding of patient check-in forms and
clearly describes information to patients and visitors as
needed
- Generates referrals in accordance with provider directions and
office guidelines
- Queues prescriptions for physician approval
- Calls patients to confirm future appointments
- Performs other duties as requiredYou'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications: -
- High School Diploma/GED (or higher)
- 1+ year of customer service experience in a medical/healthcare
setting
- Intermediate level of proficiency with computers, including the
use of Microsoft Office -
- Ability to work 40 hours per week between 8:00am - 7:00pm
Monday-Thursday, 8:00am - 6:00pm Friday, 8:00am-1:00pm
SaturdayPreferred Qualifications:
- 1+ year of medical office experience
- Demonstrated excellent customer service skills -New York
Residents Only: -The salary range for New York -residents is
-$16.00 to $27.31 -per hour. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -At UnitedHealth Group, our mission is to help
people live healthier lives and make the health system work better
for everyone. We believe everyone-of every race, gender, sexuality,
age, location, and income-deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes - an
enterprise priority reflected in our mission.Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group -is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.#RPO, #RED
Keywords: UnitedHealth Group, Hempstead , Associate Patient Care Coordinator, Other , Jericho, New York
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