After Hours Coordinator
Posted on: September 15, 2023
A company is looking for an After Hours Coordinator to provide
third shift support to clients and caregivers remotely.
Handle incoming calls from employees, clients, and other agencies,
providing accurate and appropriate solutions
Support third party answering service and assist with internal
Maintain detailed records of calls, escalate and resolve complex
issues, and perform quality assurance audits
High School Diploma or GED
Previous experience in customer service and scheduling
Ability to work in a fast-paced environment and manage multiple
Strong interpersonal and communication skills
Proficiency in Microsoft Office
Keywords: VirtualVocations, Hempstead , After Hours Coordinator, Other , Jamaica, New York
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