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Case Aide - Heap and Wrap

Company: EAC Network
Location: Hempstead
Posted on: June 25, 2022

Job Description:

Job Details

Job Location
175 Fulton Ave 4th Floor, Hempstead, NY, 11550 - Hempstead, NY

Education Level
High School Diploma or Educational Equiv

Case Aide

EAC Network, a not-for-profit social service agency that empowers, assists, and cares for over 82,000 people in need through 100 programs across Long Island and NYC, seeks a Case Aide to work full time for its seasonal Home Energy Assistance Program (HEAP)

The Case Aide position is a non-exempt position paying $18-20 per hour. The hours of operation are Monday-Friday 8:45 AM- 4:45 PM. The office is located in Hempstead, Nassau County. The role reports to Program Director.

Comprehensive benefits package includes:





Very generous Paid Time Off (PTO) & More.

Primary Purpose of Job:

The Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).

Principal Duties & Responsibilities:
Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs.
Process client applications, complete required forms and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.
Interact with other agencies and heating and utility companies.
Prepare and maintain appropriate records and departmental paperwork
Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).

Knowledge, Skills, & Abilities Required:
High School Diploma or educational equivalent required, Bachelor's Degree preferred.
Minimum of one year of relevant experience working with low-income households.
Excellent interviewing, communication and organizational skills required.
Must be detail-oriented.
Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.

Keywords: EAC Network, Hempstead , Case Aide - Heap and Wrap, Other , Hempstead, New York

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