Case Aide (Bilingual preferred) - Heap and Wrap
Company: EAC Network
Posted on: November 19, 2021
EAC Network seeks a Case Aide (preferably bilingual) to work
full time for its seasonal Home Energy Assistance Program (HEAP),
located in Hempstead, Nassau County. Position is Monday-Friday 9
AM- 5 PM.The position offers excellent benefits medical/dental/401K
and very generous Paid Time Off (PTO).
Primary Purpose of Job:
The Case Aide is responsible for interviewing clients, assessing
eligibility and processing applications for Nassau County residents
seeking financial assistance with their energy costs through the
Home Energy Assistance Program (HEAP) and WRAP
Principal Duties & Responsibilities:
Interview and assess the eligibility of prospective clients seeking
financial assistance with their energy costs.
Process client applications, complete required forms and perform
data entry in accordance with the guidelines established by the
Nassau County Department of Social Services.
Interact with other agencies and heating and utility companies.
Prepare and maintain appropriate records and departmental
Demonstrates knowledge of computer programs necessary to perform
job responsibilities (i.e. Outlook, Microsoft Word, etc.).
Knowledge, Skills, & Abilities Required:
High School Diploma or educational equivalent required, Bachelor's
Minimum of one year of relevant experience working with low-income
Excellent interviewing, communication and organizational skills
Must be detail-oriented.
Must be proficient in computer applications or other automated
systems such as spreadsheets, Microsoft Office applications,
calendar, email and/or database software necessary to perform work
Bilingual (English/Spanish) BIG PLUS/HIGLY PREFFERED!!!
Keywords: EAC Network, Hempstead , Case Aide (Bilingual preferred) - Heap and Wrap, Other , Hempstead, New York
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