Case Aide (Bilingual preferred) - Heap and Wrap
Company: EAC Network
Location: Hempstead
Posted on: February 25, 2021
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Job Description:
EAC Network seeks a Case Aide (preferably bilingual) to work
full time for its seasonal Home Energy Assistance Program (HEAP),
located in Hempstead, Nassau County. Position is Monday-Friday 9
AM- 5 PM.The position offers excellent benefits medical/dental/401K
and very generous Paid Time Off (PTO). Primary Purpose of Job: The
Case Aide is responsible for interviewing clients, assessing
eligibility and processing applications for Nassau County residents
seeking financial assistance with their energy costs through the
Home Energy Assistance Program (HEAP) and WRAP (Weatherization).
Principal Duties & Responsibilities: Interview and assess the
eligibility of prospective clients seeking financial assistance
with their energy costs. Process client applications, complete
required forms and perform data entry in accordance with the
guidelines established by the Nassau County Department of Social
Services. Interact with other agencies and heating and utility
companies. Prepare and maintain appropriate records and
departmental paperwork Demonstrates knowledge of computer programs
necessary to perform job responsibilities (i.e. Outlook, Microsoft
Word, etc.). Knowledge, Skills, & Abilities Required: High School
Diploma or educational equivalent required, Bachelor's Degree
preferred. Minimum of one year of relevant experience working with
low-income households. Excellent interviewing, communication and
organizational skills required. Must be detail-oriented. Must be
proficient in computer applications or other automated systems such
as spreadsheets, Microsoft Office applications, calendar, email
and/or database software necessary to perform work assignments.
Bilingual (English/Spanish) BIG PLUS/HIGLY PREFFERED!!!
Keywords: EAC Network, Hempstead , Case Aide (Bilingual preferred) - Heap and Wrap, Other , Hempstead, New York
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