Associate Technical Specialist (System Ops)

Company: Canon U.S.A., Inc.
Location: Hempstead
Posted on: May 24, 2023

Job Description:

US-NY-Melville Canon U.S.A., Inc.Requisition ID: 29520Category: Product SupportPosition Type: Full-TimeOverviewThe Technical Specialist provides pre-sales technical marketing support for Canon's New Business Acceleration division, working on such revolutionary projects as Free Viewpoint Video System technology. The specialist is a hands-on technical role that will be directly involved in setting up technical demos and marketing presentations as well as performing maintenance and calibrations for FVS and other projects as required. This role will require significant travel, minimum 50% or more with expectation to support the FVS system and deliver technical sales and marketing presentations both in-person and virtually. This position is considered remote with a majority of work performed on-site at client locations. Proximity toMelville, NY required for in-office HQ attendance requirements. Responsibilities- Deliver pre-sales technical marketing support for all Canon technical project - Perform regular System Operation and System Maintenance including hardware and software- Work on problems of diverse scope across multiple projects- Provide on-site support for Hardware maintenance/setup and remote technical support to operators- Demonstrate specialized knowledge or skills in a particular functional area of current project- Assist relationship lead with support for accounts, including coordination with 3rd party contractors- Conduct market research, evaluating competitor technologies and customer needs- Some Product Marketing and Planning duties (i.e. future product updates) Qualifications- Bachelor's degree in a relevant technical field (Engineering Technology, Videography, Photography) - 3 to 5 years of related experience - Detail-oriented with the ability to troubleshoot and isolate technical problems and recommend appropriate actions and solutions- Professional Knowledge of photography, videography and/or cinematography including advanced audio-visual production or video production/editing skills. - Ability to lift up to 50 lbs.; physical work expectation including use of ladders and operating at various heights and tight spaces- Possess proficiency with the Canon product line, particularly the applications of professional imaging products. - Excellent public speaking and presentation and basic sales skills- Ability to travel minimum 50%, roughly 3 - 4 overnight days - Shift flexibility with ability to work extended hours, including weekends Company OverviewAbout our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.4 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2020 and is one of Fortune Magazine's World's Most Admired Companies in 2020. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . #CUSA Posting Tags#PM19 #CUSA #LI-MP1 #LI-HYBRIDPI215921223

Keywords: Canon U.S.A., Inc., Hempstead , Associate Technical Specialist (System Ops), IT / Software / Systems , Hempstead, New York