Team Leader

Company: Card Factory
Location: New York
Posted on: May 3, 2025

Job Description:

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission.With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and in developing a team culture centered on customer focus. You will lead store teams, especially in the absence of the Store Manager, ensuring high standards and delivering exceptional service daily.The Ideal Candidate

• Passionate about celebrating our customers' life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates strong leadership skills.
• Positive, forward-thinking attitude.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.Package DescriptionAbout the CompanyCard Factory is the UK's leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy focusing on becoming a true Omni-channel retailer. This includes significant investment in our colleagues, creating opportunities to join a fast-paced environment and be part of our exciting journey.We offer a range of benefits to support your physical, mental, and financial well-being:
  • 25% colleague discount in-store and online
  • Financial wellbeing support, including education tools and salary advances
  • Seasonal incentive schemes
  • Opportunities to apply for Retail Apprenticeships
  • Access to learning and development resources
  • Discounts at hundreds of UK retailers
  • Employee Assistance Programme for mental, physical, and financial supportThis is an exciting role with genuine prospects. If this role aligns with your career aspirations, click 'apply now'.We reserve the right to close the vacancy early once sufficient applications are received. We recommend applying promptly to avoid missing out, as applications are reviewed regularly.
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Keywords: Card Factory, Hempstead , Team Leader, Hospitality & Tourism , New York, New York