Department Manager- General Merchandise Hofstra University
Company: Barnes & Noble Education
Posted on: September 19, 2022
IntroductionBarnes & Noble College is a retail partner for
nearly 800 colleges and universities nationwide. We offer a retail
environment like no other uniquely focused on delivering essential
educational content, tools, and merchandise within a dynamic retail
environment on campuses of higher education. Our teams interact
directly with our customers including students, faculty,
administration, alumni, and the general public to provide
outstanding customer service to sell or rent books, general
merchandise, and an array of products and services for an academic
community.OverviewBarnes & Noble College is seeking a creative,
driven, adaptable, and customer-focused team member to work as a
Department Manager in the General Merchandise department. The
Department Manager in GM may assist customers with school supplies,
electronics, dorm, convenience, gifts, and clothing while assisting
in the daily operation of the store. You will be a subject matter
expert for your department, but also remain knowledgeable of other
operational areas to provide outstanding customer
service.ResponsibilitiesAs a Department Manager in General
Merchandise you will support all store operations and departments
in partnership with the management team. You will manage daily
activities of the selling floor to ensure the appeal of our
displays and the availability of merchandise. General Merchandise
is a high energy, multi-faceted department where your adaptability,
creativity, customer service, listening, and problem solving skills
will be exercised. You must be knowledgeable about department and
store operations, and provide outstanding customer service to the
academic and co-curricular community.Expectations:
- Maintain a presence on the sales floor and a working knowledge
of all departments to greet customers, answer questions, recommend
products and/or services, help locate or obtain materials, and
provide daily support, direction, and guidance to booksellers.
- Ability to use department specific technology such as CORE or
Intrepid to answer questions, recommend products, place orders,
locate items, search inventory, or meet customer needs.
- Maintain an appealing and clean sales floorhang, fold, shelve,
peg merchandise to a particular standard using a planogram or
general merchandising guidelines.
- Assist with processing sales transactions involving cash,
credit, or financial aid payments.
- Full-time positions require availability to work at least 30
hours on a weekly basis year round. Schedules may be set or vary to
meet the needs of the store.Physical Demands:
- Frequent movement within the store to access various
departments, areas, and/or products.
- Ability to remain in a stationary position for extended
- Frequent lifting.
- Occasional reaching, stooping, kneeling, crouching, and
climbing ladders.COVID-19 Considerations:Our stores comply with all
applicable federal, state and local requirements and/or
recommendations regarding social distancing and sanitizing. In
accordance with individual campus requirements, positions may
require confirmation of vaccination. The use of face masks
throughout the day and while on campus may also be expected or
- 2+ years experience in a retail setting as a manager or buyer
preferred or a graduate of the Best Seller Program.
- High school diploma/GED required.
- Outstanding customer service skills to match customers to
products that meet their needs.
- Basic reading, writing and accounting skills required.
- Excellent customer service and communication skills
- Strong interpersonal, communication, and problem solving
- Ability to work a flexible schedule including evenings,
weekends, and holidays.EEO StatementBarnes & Noble College is an
Equal Employment Opportunity and Affirmative Action Employer
committed to diversity in the workplace. Qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender
identity, disability or protected veteran status.Job Locations
US-NY-HEMPSTEADID 2022-2377Category Retail ManagementPosition Type
Keywords: Barnes & Noble Education, Hempstead , Department Manager- General Merchandise Hofstra University, Executive , Hempstead, New York
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