Superintendent, Rail Control Center
Company: Metropolitan Transportation Authority
Location: New York City
Posted on: April 2, 2026
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Job Description:
Description Position at New York City Transit Job Information
Title : Superintendent, Rail Control Center Department : Subways
Authority : TA Division/Unit : Service Delivery/ RCC Work Location
: Midtown, Manhattan Hours of Work : Various Compensation: Salary
Range: $82,381 - $130,216 (Grade F) UTLO Rate : $128,005 Internal
posting, MTA Employees only. Candidates selected for this position
may be placed in a competitive or non-competitive class position
based on their qualifications. Qualified candidates who are placed
in a competitive class position are eligible for the 55-a Program.
Please indicate in your cover letter and in the upper right corner
of your resume that you would like to be considered for the
position under the 55-a Program. For detailed information regarding
the 55-a Program, please visit the following link
https://www1.nyc.gov/site/dcas/employment/55-a-program.page
Subways’ Division of Service Delivery employs 8,000 individuals who
work together 24/7, 365 days a year to move millions of customers
safely to their destination. Service Delivery employees operate
8,000 trips per day. With the Fast Forward Plan in place, it is an
exciting time to join the Service Delivery team. Subways is seeking
dynamic and motivated individuals eager to join the Service
Delivery team. Successful candidates will share our passion for
delivering world class customer service to 5.6 million riders a
day. Responsibilities : The incumbent will manage daily operations
at the Rail Control Center and utilize new technology to achieve
safe on-time performance. Will follow communication protocols and
make timely notification to NYCT division/departments and outside
agencies during incidents and emergencies. This position is
responsible for managing the safe and timely implementation,
operation and completion of all scheduled General Orders, Signal
Bulletins and Special Operations. Additionally, the selected
candidate will handle all emergencies; may direct the safe removal
and restoration of third rail power system wide; coordinate the
Random/Recheck Drug Testing Program. Directs fan operations;
conducts in-depth investigations required of all incidents and
reports on such; will monitor, supervise, and evaluate performance
of RCC supervisory staff. Education and Experience : 1) A
baccalaureate degree from an accredited college with a major in
Transportation Management, or a related field and a minimum of five
(5) years’ experience of which two (2) years must have been in a
managerial/supervisory capacity - OR - 2) A satisfactory equivalent
of education and experience. Desired Skills : Knowledge of RTO
policies and procedures for operating titles/equipment within the
Division. The ability to coordinate routine activities and
emergency responses performed by the Rail Control Center.
Comprehension of General Signal Arrangement Prints, Third Rail
Power Prints and Emergency Ventilation Fan operations. Knowledge of
ATS/CBTC, ITRAC, String line Charts, General Orders, Service
Delivery diversion operations/strategies. Excellent verbal and
written communication skills. Proficiency with computer software
and applications. Selection Method : Based on evaluation of
education, skills, experience, and interview. All appointments,
with the exception of the Department of Subways employees on
MABSTOA payroll, will be made on the NYCT payroll. Other
Information : Pursuant to the New York State Public Officers Law &
the MTA Code of Ethics, all employees who hold a policymaking
position must file an Annual Statement of Financial Disclosure
(FDS) with the NYS Commission on Ethics and Lobbying in Government
(the “Commission”). Equal Employment Opportunity : MTA and its
subsidiary and affiliated agencies are Equal Opportunity Employers,
including with respect to veteran status and individuals with
disabilities. The MTA encourages qualified applicants from diverse
backgrounds, experiences, and abilities, including military service
members, to apply.
Keywords: Metropolitan Transportation Authority, Hempstead , Superintendent, Rail Control Center, Customer Service & Call Center , New York City, New York
