Junior Service Advisor

Company: Madison Honda
Location: Madison
Posted on: February 16, 2026

Job Description:

Job Description Job Description Job Description: The role of the Junior Service Advisor is to assist the Service Advisors in daily tasks that can help improve the flow & productivity of the service lane. This includes invoicing repair orders, performing 'Active Deliveries' to review the Multi Point Inspection & answer any questions, cashiering, greeting customers & handling loaner vehicle agreement write-ups. Downtime activities include answering incoming phone calls, making appointments and filing. The Junior Advisor position also provides extensive cross-training to allow the individual to become more familiar with the full role of the Service Advisor, which involves the full customer write-up process and recommending maintenance & repairs to increase gross profit. This cross-training will create future opportunities to grow into the Service Advisor role, should the opening arise. Job Requirement:No previous automotive background required although helpful. Applicant must be people-oriented as well as team-oriented. Applicant must also be flexible to work multiple weekday shifts as well as weekends, which may include Sunday hours.

Keywords: Madison Honda, Hempstead , Junior Service Advisor, Customer Service & Call Center , Madison, New York