Administrative and Patient Care Assistant
Company: Brain Resource Center
Location: New York City
Posted on: January 5, 2026
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Job Description:
Job Description Be part of something special – Brain Resource
Center is hiring Admin & Patient Care team members to work
alongside a kind, supportive team in an elegant, exciting brain
health setting! Brain Resource Center is a private, boutique mental
health and brain wellness practice in New York City specializing in
advanced, evidence-based care for children, adolescents, and adults
with a wide range of cognitive and emotional needs. Brain Resource
Center is currently seeking an organized and dedicated individual
to assist with administrative duties and patient care. The ideal
candidate thrives in a fast-paced, multifaceted environment,
balancing multiple priorities with calm, focus, and a consistently
patient-centered approach. This position is best suited for someone
looking to grow with the practice long term, as training and
onboarding are comprehensive and take several months to complete.
Responsibilities: Serve as the primary point of contact for
patients in person, by phone, and via email Monitor treatment
sessions and communicate with patients regarding their experience
and progress Manage scheduling and coordinating across multiple
calendars Manage patient billing and assist with insurance Maintain
and regularly update the patient database Complete and organize
HIPAA-compliant paperwork and documentation Support general office
operations, including opening and closing duties Knowledge of
digital marketing and social media is a plus! Knowledge & interest
in wellbeing, mental health, and/or experience working with
children is a plus! Qualifications: Previous office
administration/receptionist/patient care experience Able to work
in-person on the UWS Flexible, full-time schedule to work various
shifts Monday-Saturday. Hours vary by office need; shifts within
8:30am-6pm Monday-Friday and 8:30am-2pm on Saturday Benefits:
Flexible schedule Friendly and upscale environment Potential for
role growth, including full-time position!
Keywords: Brain Resource Center, Hempstead , Administrative and Patient Care Assistant, Administration, Clerical , New York City, New York
