FRONT DESK RECEPTIONIST
Company: Long Island FQHC Inc
Location: Hempstead
Posted on: May 25, 2023
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Job Description:
OUR VISIONTo continue as an eminent healthcare provider on Long
Island, dedicating ourselves to providing exceptional health care
for all our patients and to transform both the lives of the
individual, and the community, for the better, one person at a
time.OUR MISSIONTo provide access to equitable, optimal healthcare
by improving the overall wellness of all individuals in our
communities and delivering high quality comprehensive patient
centered care.OUR VALUE PROPOSITIONTo provide whole person care
that will ensure that all patients have access to primary,
specialty and social health care to achieve and maintain optimal
wellness at a transparent and affordable cost.The Harmony
Healthcare Long Island, formerly known as (Long Island Federally
Qualified Health Center or LIFQHC) is a non-profit healthcare
organization with 7 health centers, providing primary care and
preventative medicine in the following locations in Nassau County:
Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New
Cassel/Westbury. In addition, the Harmony Healthcare Long Island
has 3 school-based health centers, WIC offices (Special
Supplemental Nutrition Program for Women, Infants, and Children) in
3 locations, and a Health Home Care Coordination program. As
federally qualified health centers, we serve the individuals in our
communities, providing enhanced services, expanded hours and
reduced prescription pricing, while raising the level of care. We
treat patients regardless of income, residency or immigration
status.The Harmony Healthcare Long Island offers a stable
employment opportunity with a growing company, and competitive base
compensation along with health and dental insurance, paid time off,
401-K with company match, paid holidays, employee discounts and
much more.JOB TITLE: Front Desk ReceptionistREPORTS TO: Practice
ManagerThe following statements reflect the general duties,
responsibilities and competencies considered necessary to perform
the essential functions of the job and should not be considered as
a detailed description of all the work requirements of this
position.RESPONSIBILITIES INCLUDE:Promptly greets, assists, and
directs patients and visitors in a pleasant and professional
manner.Responsible for patient check-in, registration, and
check-out.Instructs patient/guardian of documentation required for
visit. On subsequent visits, verifies demographic and billing
information to ensure accuracy.Obtains patient demographic and
insurance information, verifies insurance eligibility, and enters
accurate information in the electronic health record.Provides
patients with an explanation of all registration forms, obtain
patient/guardian signatures on required consents and
acknowledgements, and scan all accurately completed registration
forms in the electronic health record.Navigates through insurance
portals and accurately interprets coverage information such as the
plan coverage description, copayment, primary care provider,
etc.Verifies whether a referral or pre-authorization of medical
necessity is required for visit.Assists patients with changing
their primary care provider if applicable.Enters eligible patients
into the sliding scale program and enter all necessary information
in the electronic record.Collects and processes payment due for
visit and complete the daily cash reconciliation process.Schedules
patients appointments in accordance with criteria established by
the health center.Performs appointment reminder calls and no-show
calls.Manages a large volume of incoming calls on a multi-line
phone system. Handles all calls politely and professionally and
refers calls to the appropriate staff member.Communicates and
coordinates with physicians and/or clinical staff to ensure timely
patient care.Records and relays messages to the appropriate staff
member.Opens, sorts, and distribute mail and faxes.Performs other
clerical duties such as filling, photocopying, and scanning of
medical records.Provides coverage in other departments or health
centers as neededPerforms other related duties, as
assigned.QUALIFICATIONS:High school diploma or equivalent
requiredBilingual in English and Spanish/Creole requiredProficient
computer skills (i.e. Microsoft Office & Outlook)Good customer
service and communication skillsAbility to multitask and pay
attention detailsOne (1) year clerical experience in a medical
setting preferredHealth insurance verification, authorization,
and/or billing knowledge requiredSALARY: $18.00/hourMORE
INFORMATION: This is a non-exempt positionThe Harmony Healthcare
Long Island provides equal employment opportunities to all
qualified individuals without regard to race, creed, color,
religion, national origin, age, gender, marital status, sexual
preference and orientation, or non-disqualifying physical or mental
handicap/disability in each aspect of the human resources function.
Applicants as well as employees who are or become disabled must be
able to perform the essential job functions either unaided or with
reasonable accommodation. The Harmony Healthcare Long Island shall
determine reasonable accommodation on a case-by-case basis in
accordance with applicable law.
Keywords: Long Island FQHC Inc, Hempstead , FRONT DESK RECEPTIONIST, Administration, Clerical , Hempstead, New York
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